Introduction
Taiwan Hospitality and Tourism College (THTC) has been authorized, by the Hualien County Government since December 2004, to operated and manage the Visitor Information Center (VIC) at Haulien Airport as well as the Hualien Railway Station. These two centers provide general services such as tourism guide and tour bus information, home-stay information, bi-lingual traveling brochure, travel inquiry, emergency handling and so on. During the first one year period of services provided by the THTC, it has widely received very well compliment given by the visitors from every corner of the world. Eventually, Haulien County Government had commended the operation and management of the VIC to the THTC again in the end of 2005.

Opening hours
Hualien Railway Station Visitor Information Center: 08:00—22:00 (daily)
Hualien Airport Visitor Information Center: 08:00—21:30 (subject to the airline schedule)

Hualien Railway Station Visitor Information Center
* No.106, Guolian 1st Rd., Hualien City, Hualien County 970, Taiwan., Tel: 886-3-8360634
Hualien Airport Visitor Information Center
* No.1, Airport, Jiali Rd., Sin-cheng Township, Hualien County 971, Taiwan., Tel: 886-3-8210625